Fraudulent Websites

Protecting You Against Fraudulent Websites

At FIVE LUXX, your security and shopping experience are our highest priorities.

We have unfortunately seen an increase in fraudulent websites that illegally use our brand name, images, and videos to impersonate our official store.

We want to state clearly that we only operate through our official domains. We do not sell any products through unauthorized third-party platforms or wholesale.

We take this issue very seriously and work proactively to identify and shut down these scam sites.

Our Official Domains
To ensure you are shopping with us, always verify that you are visiting one of our official addresses:
How to Avoid Fraud
To protect yourself against fake websites and scams, we recommend the following:
  1. Check the URL: Always ensure the web address is spelled correctly and matches one of the domains listed above. Scammers often use slight misspellings or unusual extensions (e.g., .net-sale or .discount-luxx).
  2. Verify Security: Ensure the website is encrypted. Look for "https://" in the web address and a padlock icon in your browser's address bar for added security.
  3. Be Skeptical of "Too Good to Be True" Offers: If you see FIVE LUXX products with 80-90% discounts on unknown sites or suspicious ads, it is likely a scam.
  4. Check Contact Details: A legitimate webshop always provides clear company information. We are operated by Luxx Commerce ApS, and our contact details are always available in our footer.
We Are Here to Help
If you are unsure about the authenticity of a website, or if you come across a site misusing our brand, please let us know. Your help allows us to take action and protect other customers.
You can always contact our customer service team at:
  • Email: support@fiveluxx.com
  • Phone: +45 32 33 00 04
  • Hours: Monday-Friday, 09:00 - 16:00 (CET)
Thank you for shopping safely with FIVE LUXX.