日本の個人情報保護法(APPI)

Customers located in Japan have certain rights regarding their personal information under the Act on the Protection of Personal Information (APPI). You may exercise your rights using the options below.


Access to or Download of Data (Disclosure)

You may request disclosure of your personal information held by us, including order history and account information.

Response time: We will respond without undue delay (within a reasonable period) after receiving your request.


Correction of Registered Information (Correction, Addition, or Deletion)

If the personal information we hold is inaccurate, you may request correction, addition, or deletion of the relevant content (for example, an incorrect address or misspelling of your name).


Suspension of Use or Erasure (Suspension of Use, etc.)

In certain cases, you may request suspension of use or erasure of your personal information, including deletion of your account.

⚠️ Important: We may not be able to immediately erase all information for reasons including tax and legal compliance, security, and fraud prevention.


Withdrawal of Consent / Changes to Privacy Settings

You have the right to withdraw your consent to tracking technologies at any time, including consent related to Shopify marketing. This will apply to your future use of our store, and data collection for optional purposes will be discontinued.


Privacy Choices

Manage your privacy settings. Depending on your region of residence, you may have the right to opt out of the sale of your personal information, withdraw consent to tracking, or customize your Cookie settings.


Contact Us

For inquiries regarding the handling of personal information and the exercise of your rights, please contact us at the following.

Email: admin@fiveluxx.com

Address: Mellemvang 6, 2680 Solrød Strand , Denmark


Where to Lodge a Complaint

If you are not satisfied with our response, you may consult with or lodge a complaint to the Personal Information Protection Commission (PPC) or an accredited personal information protection organization.