日本の個人情報保護法(APPI)

Customers residing in Japan have certain rights regarding their personal information under the Act on the Protection of Personal Information (APPI). You may exercise your rights using the options below.


Access or Download Your Data (Disclosure)

You may request disclosure of the personal information we hold about you, including your order history and account information.

Response period: We will respond without delay (within a reasonable period) after receiving your request.


Correction of Registered Information (Correction, Addition, or Deletion)

If the personal information we hold is inaccurate, you may request that it be corrected, supplemented, or deleted (for example, an incorrect address or misspelling of your name).


Suspension of Use or Erasure (Discontinuation of Use, etc.)

In certain cases, you may request the suspension of use or erasure of your personal information, including deletion of your account.

⚠️ Important: We may not be able to immediately erase all information due to tax and legal compliance requirements, security purposes, fraud prevention, and similar reasons.


Withdraw Consent / Change Privacy Settings

You have the right to withdraw your consent to tracking technologies at any time, including consent related to Shopify marketing. This will apply to your future use of our store and will stop data collection for optional purposes.


Privacy Choices

Manage your privacy settings. Depending on your region of residence, you may have the right to opt out of the sale of personal information, withdraw consent to tracking, or customize your Cookie settings.


Contact Us

For inquiries regarding the handling of personal information and the exercise of your rights, please contact us at the following.

Email: admin@fiveluxx.com

Address: Mellemvang 6, 2680 Solrød Strand , Denmark


How to File a Complaint

If you are not satisfied with our response, you may consult with or file a complaint to the Personal Information Protection Commission (PPC) or a certified personal information protection organization.